IT Manager Questionnaire

Describe one situation when your employees were in conflict. How did you handle the situation? *

Describe one experience/milestone which you think was a success. *

Describe one time when an employee was doing very well and was looking for more responsibilities and/or salary. How did you make it happen on a day-to-day basis and towards other employees? *

Your management decides to change an internal system (i.e: Helpdesk, HR, CRM, ...). What would be the steps you go through to implement it to your department? *

Do you know what is PDCA (Plan-Decide-Check-Act)? Describe a situation where you applied it. *